My Account

For your convenience, Jacksonville Electric customers can access many options regarding their account online. Use our customer portal link below to access your account information, submit changes to your personal information on the account, sign up for electronic delivery of documents, view/print bills, and pay your bill. To sign up for use of our customer portal, you will need your Jacksonville Electric account number.

Customer Portal

Access your account information using this link.

CUSTOMER PORTAL - COMING SOON

Credit Card/E-Check

Customers can pay their electric bill with Visa, Mastercard, Discover or e-checks through our customer portal. You can schedule a one-time payment on the date of your choice or schedule a recurring payment on the day of your choice. Please note this does not release you of any liability to pay the bill by the due date.

Credit Card/E-Check

In Person

Checks and cash payments are accepted at our office during regular business hours. For after business hours, we have a drop box in our door at 351 VT Route 112 in Jacksonville. We do not recommend leaving cash in the drop box.

If you would like to mail your payment, the address is PO Box 169 Jacksonville, VT 05342.

In Person

If you would like to mail your payment, the address is PO Box 169 Jacksonville, VT 05342.

Efficiency Vermont Energy Savings Offers

Bill Payment Assistance

If you need assistance paying your energy bill, please check with these agencies to see if you qualify for their programs.

Twice Blessed
Community Cares

Bill Payment Assistance

If you need assistance paying your energy bill, please check with these agencies to see if you qualify for their programs.

Twice Blessed
Community Cares